Frequently Asked Questions - FAQ
Do you accept insurance?
- We do not accept insurance to allow for longer, more frequent visits and to offer a full spectrum of personalized menopause care.
- At your request, we can supply you with a superbill after your visit. You can submit this to your insurance as a visit with an out-of-network provider. Reimbursement rates will vary based on your insurance carrier, plan, and deductible.
- HSA/FSA funds are accepted. When entering your payment information use your HSA/FSA card.
- Of note, we can send prescriptions/imaging/labs to be billed to your insurance for PPO plan holders. This is not the case for those who hold HMO plans.
Pricing
Initial 1 hour in person or telemedicine visit - $400
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Follow up 30 minute in person or telemedicine visit - $200
What type of treatment do you offer?
Depending on your symptoms and health history, together, we’ll consider hormonal and non-hormonal therapies, as well as nutrition, exercise, and other lifestyle modifications. My practice alligns with recommendations from the Menopause Society(TMS formerly NAMS) and The International Society for the Study of Women's Sexual Health (ISSWSH)
What can I expect at the first visit?
Upon scheduling your initial visit, you will be asked to complete a detailed health history and menopause questionnaire. As a certified menopause physician I will discuss with you the root causes for your symptoms, treatment options, and preventive measures. If applicable you may be offered lab tests or other diagnostics for you to do at a future time. We will discuss treatment options and your prescriptions will be sent to your desired pharmacy.
How often will I need to see you?
Your journey begins with an initial 60-minute visit, followed by a 30-minute check-in after 2-3 months. After your second appointment, we’ll continue to meet every 2-3 months until you feel like your best self—this could be around month 3 or may require more time. Once we’ve established your progress, I recommend annual visits to make any necessary adjustments and renew prescriptions.
Do you treat women who have had breast or ovarian cancer?
Yes! Please do not discount your ability to use hormone therapy for your menopausal symptoms after breast or ovarian cancer. You deserve time and education around the topic so you can make decisions with a menopause specialist and your oncologist that are best for you. I work closely with you and your oncologist to discuss the nuances of hormone therapy for cancer survivors.
What if I have a question between visits?
We love that you are invested and have further questions.
Medical questions:
For questions related to your health, symptoms, treatment and medical care, we ask that you schedule a visit with Dr. Swanson to discuss your concerns thoroughly. Because Dr. Swanson spends her time offering thorough, compassionate care, she does not prioritize medical care through email. If you are unsure about whether your question requires a visit please call us, we would love to hear from you.
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Logistical questions:
For any questions related to filling prescriptions, insurance, referrals, scheduling or office policies please contact our office manager Nurse Jayme, via email or phone, and he will be happy to assist you.
Email: info@bouldermenopause.com
Phone: 303-951-6551
Can you be my primary care doctor?
If you already have your primary care needs covered, a menopause-specific visit through Boulder Menopause will be sufficient. However, if you’re seeking comprehensive, preventive primary care that includes thyroid, gut, metabolic, and genetic health, click below to learn more about my direct primary care practice- Boulder Valley Direct Primary Care.
Cancellation Policy
To receive a 50% refund of your cancellation fee, please cancel at least 2 business days before your scheduled appointment. The remaining 50% can be applied as a credit toward a future appointment within one year.
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Rescheduling: If you reschedule your appointment more than 2 business days ahead, there is no fee involved.
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Late Cancellation: Cancellations made within 2 business days of the appointment will not be eligible for a refund.
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Please note in person visits can easily be converted to telemedicine if needed.
Please do not hesitate to call with questions 303-951-6551.